Problems, Incidents & Emergencies

As a J-1 exchange visitor you must inform us, your visa sponsor, promptly of any serious problems, incidents or accidents relating to your entire stay in the U.S. This includes but is not limited to serious accidents, hospitalizations, arrests, natural disaster evacuations, arrest or involvement with police, harassment or abuse, litigation, and any other serious issues.

You can also reach us by calling or texting our emergency hotline at (+1) 888 936-2489.

Please report any problems or serious issues using the form below: